On take your kids to work day, I went with my mother to the walmart pharmacy in Coquitlam Centre to see what she does and where she works. my first impressions where that it was very clean and tidy and it was very easy to see where to go to get what you wanted. although I couldnt go inside the work area myself, I was able to see most of the inside and where my mom and her coworkers worked.
1. What did you hear, see, smell, and feel in the work environment on Nov. 1st?
What I saw in the pharmacy was that there were 2 sections, the dispensary section and over-the-counter products section. The over-the-counter section is where customers can buy things like vitamins, allergy medication, and skin care products without a prescription. The dispensary section is for customers to buy medications that require prescriptions, for depression, diabetes, infectious diseases, high blood pressure and cholesterol, etc. In the over-the-counter area, I was able to see that there were signs for certain products in certain areas which can make it easier for customers to find what they are looking for (skin care, foot care, vitamins, etc.).
2. What about the environment would motivate you to wake up every day to attend work?
As a pharmacist, something that would motivate you is being able to help others and assist people in need. As a healthcare provider, they are the most accessible to ask for pharmaceutical advice, recommendations, managing medication, and prescribing for minor illness and vaccinations.
3. What about the work environment would discourage you from waking up every day to attend work?
It can be quite overwhelming because you have to multitask, and when it gets busy, you have to deal with lots of phone calls and many questions from clients.
4. What is ONE thing you found interesting about your workplace visit?
One thing that I found interesting about the pharmacy was the workflow, because everyone has their own stations that they work at (drop-off, pick-up, counselling).
Drop-off is where people go to give their prescription to the pharmacy and the pharmacist who is there will basically ask you questions like “do you have any allergies?” or “what is your address / phone number?” and then afterwards they will ask you to wait until the medications are ready. (usually 15 – 30 minutes, depending on how busy it is).
Pick-up is where you grab your prescribed medication once it is ready and they will confirm your full name, date of birth, and sometimes they will ask for an ID.
Counselling is where you go after you pick up your medication so the pharmacist can tell you how to properly take / use the medication, what side effects may occur, how long you need to take them, time between each dose, and any extra questions you may have regarding your prescription.
<== (This is another photo of the pharmacy)